RETURNS

**Return Policy for [Your Company Name]**

**Effective Date: [Date]**

At [Your Company Name], we strive to provide the best quality products and customer experience. If you are not completely satisfied with your purchase, we are here to help.

**Eligibility for Returns:**
1. Items must be returned within 30 days of the purchase date.
2. Products must be unused, unwashed, and in the same condition that you received them.
3. Items must be in the original packaging with all tags attached.
4. Proof of purchase (order number, receipt, etc.) is required for all returns.

**Non-Returnable Items:**
1. Items marked as final sale.
2. Customized or personalized products.
3. Gift cards.
4. Items purchased through third-party sellers or retailers.

**Return Process:**
1. To initiate a return, please contact our customer service team at [email/phone number] with your order details.
2. Once your return is approved, you will receive a Return Merchandise Authorization (RMA) number and instructions on how to return your item.
3. Pack the item securely in the original packaging and include the RMA number inside the package.
4. Ship the item to the address provided by our customer service team. We recommend using a trackable shipping method as we are not responsible for lost or damaged packages during transit.

**Refunds:**
1. Once we receive your return, it will be inspected within 7 business days.
2. If your return is approved, a refund will be processed to your original method of payment within 10 business days.
3. Shipping costs are non-refundable. If you received free shipping, the cost of shipping will be deducted from your refund.
4. You will receive an email notification once your refund has been processed.

**Exchanges:**
1. We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact our customer service team for assistance.

**Return Shipping Costs:**
1. Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.
2. For defective or damaged items, please contact our customer service team for a prepaid return shipping label.

**Contact Us:**
If you have any questions about our return policy or need further assistance, please contact us at:
- Email: [Your Email]
- Phone: [Your Phone Number]
- Address: [Your Address]

Thank you for shopping with [Your Company Name]. We appreciate your business and are committed to providing you with the best possible service.